Our Commitment to Accessibility
At Florida Lung & Sleep Associates, we are committed to ensuring that our website and digital resources are accessible to all users, including people with disabilities. We recognize that achieving full accessibility is an ongoing journey, and we are actively working to enhance the accessibility of our website and improve the usability and inclusivity of all our digital touchpoints.
As a healthcare provider, we believe that all patients deserve access to information about our services, the ability to schedule appointments, and access to their health information regardless of ability. Our mission of “Improving quality of life, one patient at a time” extends to our digital presence.
Accessibility Standards
Our target for conformance is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is recognized as the international standard for web accessibility. These guidelines set the standard to make web content accessible for people with disabilities and more user-friendly for everyone.
As a healthcare provider that participates in Medicare and Medicaid programs, we are also committed to meeting the accessibility requirements set forth by the Department of Health and Human Services under Section 1557 of the Affordable Care Act and Section 504 of the Rehabilitation Act.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML structure for screen reader compatibility
- Alternative text for images
- Sufficient color contrast between text and backgrounds
- Keyboard navigation support
- Resizable text without loss of functionality
- Clear and consistent navigation
- Descriptive link text
Our Ongoing Efforts
We are currently implementing changes to ensure our digital content and services are accessible to everyone, including:
Policy and Process Improvements
We are implementing accessibility standards into our website development and content creation processes to ensure accessibility is considered from the start.
Staff Education
We provide training to staff members who manage website content to ensure accessibility concepts are understood and implemented properly.
Regular Testing and Remediation
We regularly test our website using automated tools and manual evaluations to identify accessibility issues and prioritize their remediation.
User Feedback
We actively seek feedback from users to inform our accessibility improvements and validate changes.
Continuous Improvement
We are committed to promptly addressing accessibility issues when identified and incorporating accessibility into all future website development.
Known Limitations
Despite our best efforts to ensure accessibility, some limitations may exist. We are partially conformant with WCAG 2.1 AA, meaning some parts may not fully conform to the accessibility standard. The following are known accessibility issues we are working to address:
- PDF Documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents and ensure new documents meet accessibility standards.
- Third-Party Content: Third-party content or applications embedded on our site may not meet all accessibility standards.
- Video Content: Some video content may not yet have captions or audio descriptions.
We are actively working to resolve these issues. If you encounter any accessibility barriers, please contact us using the information below.
Alternative Ways to Access Our Services
If you are unable to access any content or use any features on our website due to a disability, we offer the following alternatives:
Phone: (239) 369-3333 — Schedule appointments, request information, or speak with our staff
Fax: (239) 369-4837
Email: Info@FloridaLung.com
In Person:
- Lehigh Acres: 2625 Lee Boulevard, Suite 100, Lehigh Acres, FL 33971
- Fort Myers: 14651 Palm Beach Blvd, Suite 105, Fort Myers, FL 33905
Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at any of the methods listed above.
We aim to respond to accessibility feedback within 5 business days.
When Reporting an Issue
To help us address your concern as quickly as possible, please provide:
- A description of the accessibility problem you encountered
- The web address (URL) of the page where the problem occurred
- The type of assistive technology you use (if applicable)
- Your contact information so we can follow up with you
We are actively working to resolve these issues. If you encounter any accessibility barriers, please contact us using the information below.
Compliance and Legal Information
This statement was prepared in accordance with guidance from:
- Americans with Disabilities Act (ADA)
- Section 504 of the Rehabilitation Act
- Section 1557 of the Affordable Care Act
- Web Content Accessibility Guidelines (WCAG) 2.1
We are committed to meeting our legal obligations and providing accessible healthcare services to all patients.
